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  • Website speed: the impact and importance of SEO

    Nowadays, people’s average attention span has fallen significantly. This change calls for faster and more efficient website design and optimisation to provide instant information. Website speed and user experience are therefore critical to creating a positive first impression and retaining users. Pages with slow loading speeds risk losing visitors who are unwilling to wait. Also,…

  • eCommerce customer service best practices

    Ecommerce businesses can be more flexible than brick-and-mortar stores. They are always available, 24/7 and offer a global reach that is unmatched by other means of marketing your product or service.But this comes at an expense – handling customer complaints in the digital space often requires special strategies not found within conventional contexts where there’s…

  • What is WordPress?

    WordPress is a content management system (CMS) that enables users to create a website or blog from scratch, or to improve an existing site. WordPress is free and open source software released under the GPL. WordPress is used by millions of people around the world, including many large organizations, such as The Guardian, Forbes, and…